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Momenta strive to fully understand the manner in which your company operates, its business model and the services and products it provides. Only with such knowledge and experience are we able to provide a thorough and value added service.
Regulatory Advice
Training & Development
Operational Consulting
Compliance & Training Outsourcing
Complaint Handling
Past Business Review
New Business Checking
Regulatory Advice
Our team of compliance consultants can provide you with technical expertise on your regulatory and financial crime obligations.
Having gained an understanding of your business and placed the advice in the proper context of your services and business model, we provide high quality compliance solutions tailored to your individual circumstances. We can present the advice in writing or directly to your senior management team.
Training & Development
Where the FSA finds that a company is providing inadequate training, even where there is no evidence that these inadequacies have led to a problem, then significant remedial action is likely to result.
Momenta have worked with sales forces and compliance teams in many of the UK’s leading financial services companies.
To ensure that compliance staff, anti-money laundering staff, sales teams, advisors, branch staff and senior managers operate at the highest competence levels, we can work with you to design and deliver bespoke training and development programs.
Momenta’s specialist Training & Competence team has worked with many clients to enable their Senior Management team to make certain that their arrangements satisfy the FSA’s Rules and Guidance.
Operational Consulting
Our implementation and change management service encompasses compliance, sales and operations projects. We are able to add considerable value through our knowledge and experience of the regulated environment, the approaches adopted by the FSA and our ability to apply these with a strong commercial, results oriented focus.
Compliance and Training Outsourcing
We have considerable skill, knowledge and experience of managing work on a fully supported basis for our clients. Momenta has operated as a key outsourced provider of training resource to a major high street bank since 2001. Fully supported arrangements on behalf of compliance departments range from our Financial Promotions Studio (providing confirmation of compliance), field monitoring, compliance investigations, risk review, suspicious transaction investigations and technical rules know how.
Complaint Handling
Momenta is a major resource provider for both Endowment and Regulated Complaint Handling. Our commitment to quality improvement and cost reduction has ensured that Momenta is now a committed outsourcing player, with a significant presence throughout the industry on client sites. Over the last three years Momenta experts have conducted over 80,000 man days of complaint handling.
Past Business Review
There has and continues to be a huge amount of regulatory, media and consumer lobby attention around the quality of advice given by the industry over the last fifteen years, initially around the mis-selling of pensions and endowment policies but more recently around the selling of mortgages, investments and general insurance products.
The internal systems of many financial services companies have failed to cope with the quantity of work generated which has meant that they have failed to achieve adequate quality in the standard of reviews undertaken. The outsourcing of these functions is now commonplace. As a result, coping with volume and meeting defined quality standards are the key determinants in selecting an outsourced provider.
We specialise in Past Business Reviews and can implement an end to end process or provide defined solutions.
New Business Checking
Most financial services companies have experienced issues pertaining to their new business verification units and many have attracted FSA criticism and remedial directions.
Momenta provide a new business checking service based on seconded resource to fully supported models. The resource we introduce is productive virtually immediately as our teams of experts are highly experienced in suitability reviewing. Additionally, as we bring broad industry experience to your business we are also able to provide benchmarked quality checking that gives you a valuable measure of your internal unit's output. |
