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Account Management
– the ‘what to do’ of the Account Manager role
Sales skills
– how to maximise engagement time with IFAs
Advanced sales skills
– developing high performing salespeople
Sales Management development
– developing high performing individuals and teams
>> Defining good management practice
>> High performing teams
>> Managing the different behavioural styles of Account Managers
>> Manager as coach
Customer Service training
– an attitude not a department
  "Our Management team worked with Momentab2b team over three days this year.  The venue, organisation and quality of input was excellent.  Utilising their practical profiling tool and applying it to work and non-work related scenarios provided us with a platform to improve how we do things individually and as a management team.  Their combination of outdoor and business exercises in a great setting, together with individual coaching, results in an outstanding development environment.”

Al Reid
Sales Development Manager,
Friends Provident

 
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The development of high performing teams and individuals should be the goal of any organisation.  As Account Managers (face to face or telephony) rely heavily on their Sales Managers for development, high performing Sales Managers are essential.

We believe that as well as knowing ‘what to do’, successful Sales Managers should focus on ‘how to do it’.  As with Account Managers there are many different ways to do the job and a successful Sales Manager will understand their own style, the styles of others and be able to adapt their own style accordingly.

Not only does a successful Sales Manager need to have been, and still be, a successful salesperson, they also need the following skills:

  • Observation & feedback
  • Coaching
  • Running meetings
  • Running 1:1s
  • Performance management
  • Leadership
  • Business planning
 

Momenta b2b offer a broad range of Management Development support and training which covers the Knowledge, Skills, Attitude and Processes required in the role.  This includes:

  • Challenging current practice and focussing on the key elements of the role
  • Coaching
  • Developing high performing individuals and teams
    • Understanding team dynamics
    • Understanding personal style and behaviours
    • Identifying individuals preferred styles
    • Managing using process and relationship
  • Internal communications
    • Developing communications strategies
    • Sales meetings
    • Dealing with other parts of the business

We will work in consultation with you to tailor these processes and skills to meet the exact requirements of your business.


>> Resourcing
>> Case Review
>> Compliance Resourcing
>> Learning & Development
>> Interim Management
>> Resourcing
>> Becoming a Momenta Associate
 
Please contact me to discuss:
 
 
 
 
 
 
 
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