- Describe what a sales opportunity is
- List the skills & behaviours required to
identify & develop sales opportunities
- Explain what a ‘buying signal’ is & how to identify one
- List ‘how’ & ‘when’ sales opportunities
might occur
- Demonstrate how to identify &
develop a sales opportunity
- Start the design of a personal
development action plan
- Workshop Introduction & aims
- Identifying sales opportunities
- Buying signals & how we behave
- Review of communication structure
- Skills practice, feedback & review
- Personal development planning
- Increases sales opportunities
- Enhances the customer experience
- Promotes structure & consistency
- Develops soft skills & confidence
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