Objectives:

• Explain the core tasks & activities required of a Team Leader
• List the skills, attitudes & behaviours required to manage a team
• Start identifying & rating your personal skills, behaviours & attitudes
• Start the design of a personal development action plan

Content:

• Workshop Introduction & aims
• Review of the role, tasks, skills, behaviours & attitudes required
• Review of job descriptions
• Review of the organisational vision & departmental aims/objectives
• A self rating exercise
• Focusing on behaviour
• Skills practice, feedback & review
• Personal development planning

Benefits:

• Promotes job importance
• Reinforces the skills required
• Encourages self development
• Promotes pride & esteem