Objectives:

• Describe the purpose & benefits of observation & feedback
• Explain the skills required when observing & delivering feedback
• List the steps required when observing & delivering feedback
• Demonstrate observation & feedback skills
• Start the design of a personal development action plan

Content:

• Workshop Introduction & aims
• The purpose & structure for observing & delivering feedback
• The skills required
• Exercise to practice skills in observing & delivering feedback
• Personal development planning

Benefits:

• Ensures feedback is effective & constructive
• Identifies development areas
• Improves personal relationships
• Develops leadership skills