Momenta has had the benefit of seeing many ARROW visits, and we have witnessed a remarkable evolution from the initial visits as the FSA has ’sharpened the tips of its arrows‘, and refined its focus.

Whether your business is subject to an ’ARROW-Lite‘ or a full visit, we believe that ARROW visits offer a unique opportunity for you to develop your relationship with your Regulator. Whilst ’desk based monitoring‘ via intelligent use of data and returns is useful, a face-to-face encounter offers an invaluable means of enhancing the understanding of your senior management team as to how a ’compliance culture‘ can best be evolved from a regulatory perspective.

However, to make this encounter as positive as possible, Momenta offer a range of services designed to support your business through the ARROW experience.

From a compliance perspective, before your visit, we offer Regulatory Health checks and ’gap analysis‘. We can also offer preparation for your Senior Management Team, including a briefing session for the Board and other Approved Persons, along with interview preparation and coaching. Post-visit, we can help you to deal with any actions arising from your ARROW letter, including any remedial action, specific project based assignments, and any further investigation work required.

Overall, we believe that recent changes to the ARROW process have resulted in greater proportionality and consistency of standards being applied to organisations undergoing ARROW  visits, and clearer reporting will enable you to apply resources where they will be most effective. It is our aim to work with you in all areas, and to ensure for example, that the skills and knowledge of your supervisory staff are enhanced, so as to make them better equipped to assess and mitigate your business risk in the future.

The FSA’s detailed plans have shown a commitment to delivering fair,  prudent and appropriate regulation, and we can assist and support you in this quest.

How we can help

We offer you the opportunity to re-assess the knowledge and understanding of your senior management team and subsequently offer them refresher training to ensure that they are confident when answering questions from the FSA ARROW team.

Sessions can be tailored to suit your needs, for example, a newly appointed CEO from outside the financial services sector requires an entirely different approach to an experienced industry professional who has been an Approved Person for some time.